In the event that your parcel has truly been lost in transit, our arrangement with our couriers comes with insurance cover of up to $300. As such your first step should be to track your order with the courier or Australia post. Oh no! Please contact us at with your name, order number and a short description and we’ll make it up to you.ĭue to current conditions there can be delays in delivery times. One or more items I ordered are missing or incorrect, what do I do? Please note: we do not replace or refund/credit damaged or melted chocolates and edible items which tend to be due to hot weather. If you believe your items are damaged due to faulty packaging, please contact us at with your name, order number, pictures of your damaged order and a short description. We take extra care to pack your order so as to minimise the possibility of damage. In some instances, such as when the store is at fault, we will provide a refund or store credit. I’d like to return or exchange an item, is that possible?įor health & safety reasons we don’t take returns for change of mind or order mistakes on the customer’s part. Please check your spam folder if you don’t find it in your main inbox. Yes, you’ll receive an e-mail with tracking details. We use a mix of couriers and Australia Post for standard shipping, so final delivery times will depend on their timelines. How long will it take for my order to arrive?įor same day delivery we pack and send your items on the same day using our delivery partners.įor standard shipping, we generally pack and send your items within 1-2 days of receiving your order. Interstate shipping rates start from $18.95. Rates start from $13.95 for standard shipping in NSW, except for frozen and fresh goods which can only be delivered in the Sydney area at a special same day delivery rate.
You may have to select a menu option or click a button.Yes, we deliver all over Australia. Follow the instructions for disabling the ad blocker on the site you’re viewing.You may have more than one ad-blocker installed. You’ll usually find this icon in the upper right-hand corner of your screen. Click the icon of the ad-blocker extension installed on your browser.When it turns gray, click the refresh icon that has appeared next to it or click the button below to continue.Click on the large blue power icon at the top.Click the UBlock Origin icon in the browser extension area in the upper right-hand corner.
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Click the AdBlock icon in the browser extension area in the upper right-hand corner. Try Lucky Charms Marshmallow Clusters: More satisfying crunchy clusters and more marshmallowy flavor 14g of Whole Grain per Serving, at Least 48g Recommended Daily.Adblock Adblock Plus Adblocker Ultimate Ghostery uBlock Origin Others
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